

It is also good to check that your client is actually listening for the ports. TCP port 2702 (This is listed as required but I have been able to get this to work without this port.).Now in order for Remote Control to work the following ports need to be allowed through the firewall if one is running on the client. That will sync the policy with SCCM 2012 right away. Select Machine Policy Retrieval & Evaluation Cycle and click the Run Now button.Do this by going through the following steps:

You can force this now on a client to test. The next time your client computers sync up to SCCM 2012 automatically they will have Remote Control enabled. Click OK to close the Default Settings dialog box.Configure the required remote control client settings.In the Default dialog box, click Remote Tools.Right click on Default Client Settings and chose properties.In the Administration workspace, click Client Settings.Enable the Remote Control Settings in your client policy.To configure the Remote Control feature in System Center Configuration Manager 2012 you need to. I wanted to put together this step by step post on getting this setup. This is helpful for administrators or a help desk team so they can use the SCCM 2012 console to remote control client computers and troubleshoot problems.

As with SCCM 2007 SCCM 2012 offers a Remote Control feature to connect to client computers.
